Resorts And Timeshare Management


DAILY OPERATIONS

We shall interview, hire Management and staff, supervise the operation to maximize on customers, guests and owners’ experience and satisfaction. We shall properly use the Resort/Timeshare resources to maintain the property, curb appeal, and guide the property to a successful path and better future.

OUR MANAGEMENT TEAM
We at East Coast Hospitality don’t believe in many layers of management. The corporate office will maintain focus on decision making and improve the operation services, communications, customers’ experience, sales and marketing.

OPERATIONS
Our management and staff will use its capacity to train and control the cost of operation without compromising quality.
o    Payroll
o    Staffing
o    Repair & Maintenance
o    Risk Management
o    Vendor Relations
o    Happy Employees
o    Emergency Management
o    Collection of the maintenance fees
o    Maintain owners’ records and database
o    Banks and Financial Institutions
o    Legal and professional advice
o    Operating budget

QUALITY AND CONSISTENCY
Our operation staff will train employees to maintain high efficiency and productivity to serve the Resort customers and owners:

o    Front desk Check-in and Check-out
o    Owners and Customers reservation
o    General Housekeeping, Guest rooms and common areas
o    Landscaping, inviting curb appeal
o    Record keeping
o    Special events
o    Cash Management
o    Advertising and Promotions

COMMUNICATIONS
We will generate and produce regularly scheduled newsletters to keep owners up to date and attached to the Resort. We shall develop a website for the owners to communicate with management freely, suggestions and comments.

EXECUTIVE TEAM
Our executive team will stand ready to assist in developing an operating plan for the Resort/Timeshare:

o    Marketing
o    Business plan
o    Renovation, coordination plans and supervision
o    Facility enhancements
o    Remodeling architectural drawings
o    Capital improvement budget

East Coast Hospitality is expert in managing Restaurants, Banquets and business meetings

If you are interested in our resort & timeshare management professionals to manage your real estate investment, please fill out the form below for more information.

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